Privacy Policy

Crewkerne & District Museum & Heritage Centre


This Privacy Policy sets out how Crewkerne & District Museum; Crewkerne Heritage Centre; the Friends of Crewkerne & District Museum; and the 100 Club Crewkerne & District Heritage Centre (from now on called collectively ‘Crewkerne & District Museum & Heritage Centre’) uses and protects any information that you give.

Crewkerne & District Museum & Heritage Centre is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this Privacy Statement.

Crewkerne & District Museum & Heritage Centre may change this policy from time to time by updating this document.  You should check it occasionally to ensure that you are happy with any changes.

This policy is effective from 25th May 2018.

What we collect

We may collect the following information:

  • Name and volunteer post title
  • Contact information including email address and telephone number
  • Demographic information including post code
  • Information about disabilities or support needs

What we do with the information we gather

We require this information to understand your needs and provide you with a good service, to help the easy running of Crewkerne Museum & Heritage Centre and, particularly, for the following reasons:

  • Internal record keeping
  • to improve our services
  • periodically to send emails about events, newsletters or other information using an email address that you have provided
  • to contact you by email, phone or mail


We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we collect.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.  We may use your information to send you promotional information about third parties (eg heritage related events) which we think you may find interesting if you tell us that you wish this to happen.

You may request to see a copy of the personal information that we hold about you. We may charge or refuse if we deem the request to be manifestly unfounded or excessive. If we do refuse we will tell you why and what your next steps are.

If you believe that any information that we hold on you is incorrect or incomplete, please contact us as soon as possible at Crewkerne & District Museum & Heritage Centre, Market Square, Crewkerne, Somerset, TA18 7LP or email

We will promptly correct any information found to be incorrect.